Address:
P.O. Box 3384
Winderemere, FL 34786
Phone:
(321)754-4690
Email:
ionoxmedia@gmail.com
Returns, Exchanges & Cancellations
Exchanges
If something isn’t quite right, I’m happy to help! Please contact me within 3 days of delivery, and ship the item back within 7 days of delivery so we can take care of an exchange for you.
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Returns & Cancellations
At this time, I’m unable to accept returns or cancellations. However, your happiness truly matters to me — if you have any issues with your order, please reach out so we can work together on a solution.
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Items That Cannot Be Returned
Because of the handmade and personal nature of many of my items, the following cannot be returned unless they arrive damaged or defective:
• Custom or personalized orders
• Digital downloads
• Perishable items
• Intimate items (for hygiene reasons)
• Sale items
Return Shipping Conditions
If an exchange is approved, buyers are responsible for return shipping costs. Items must be returned in their original condition; if not, the buyer is responsible for any loss in value.